Jacqueline Chan

Jacqueline is a lifelong animal lover, and has been bringing her cats to our sister clinic Roncy Village for many years. She was already a happy and loyal client, but after Dr. Karen and the Roncy team saved her cat Kaeli’s life when she went into cardiac arrest, Jacqueline knew she would never consider taking her pets anywhere else. When the opportunity arose in 2015 to join the Roncy Village and Bloorcourt teams, Jacqueline leapt at the chance. She is thrilled to help our clients keep their pets safe and healthy, and celebrate their bond through our social media pages, website, newsletters, databases and in-clinic communications. Jacqueline also helps manage our two clinics’ community initiatives and our support for local pet rescue groups. When not at our clinics, she keeps busy as the Foster Program Coordinator for Annex Cat Rescue. Jacqueline and her comedian husband Leonard share their very full home with cats Kaeli, Gingerbread, Boo, Tuna, Bruce and Cheeky!

Hours & Location


Monday 8:00AM – 6:00PM
Tuesday 8:00AM – 6:00PM
Wednesday 8:00AM – 6:00PM
Thursday 8:00AM – 6:00PM
Friday 8:00AM – 6:00PM
Saturday 8:00AM – 6:00PM
Sunday 8:00AM – 6:00PM


We are closed every Thursday from 12:30 p.m. to 2:30 p.m. to sterilize the clinic and switch our teams. Please note that our hours are changing frequently due to COVID-19 – visit. Click Here before every visit as that page will have the most up to date information, including hours that may potentially different than shown here.